Return Policy

Ordering from Generations

Shipping

Most orders ship 1-3 business days after your order is placed. Your order can be shipped using USPS Media Mail or Priority Mail. If you select Media Mail, we recommend placing your order 7-10 days before you want your shipment to arrive.

International Orders

Our store now accepts orders from Canada, United Kingdom, Australia, and New Zealand. If you live in a nation other than the ones listed, please email customerservice@generations.org with your contact information and a member of our staff will contact you to process your order.

Wholesale and Large Group Orders

We encourage and support churches, non-profits, schools, bookstores, or other organizations that would like to purchase large volume quantities of our resources. If you are interested in a large purchase for distribution or resale, please contact wholesale@generations.org for more details on discounted pricing.

Return Policy

Everything we sell comes with our full satisfaction guarantee. If you are not happy with your product, simply email customerservice@generations.org within 30 days of original purchase date to arrange a return of your products and we will provide a refund right away and give you instructions on how to return your purchase.