Return Policy
Ordering from Generations
Shipping
Most orders ship 1-3 business days after your order is placed. Your order can be shipped using USPS Media Mail or Priority Mail. If you select Media Mail, we recommend placing your order 7-10 days before you want your shipment to arrive.
International Orders
Our store now accepts orders from Canada, United Kingdom, Australia, and New Zealand. If you live in a nation other than the ones listed, please email customerservice@generations.org with your contact information and a member of our staff will contact you to process your order.
Wholesale and Large Group Orders
We encourage and support churches, non-profits, schools, bookstores, or other organizations that would like to purchase large volume quantities of our resources. If you are interested in a large purchase for distribution or resale, please contact wholesale@generations.org for more details on discounted pricing.
Return Policy
We offer a full 100% money-back guarantee. If you order one of our curriculum products and aren’t satisfied after using it, simply ship it back to us within 6 months of purchase. We’ll give you 100% of your money back. No hassle. No questions asked.
Just email customerservice@generations.org or call (888) 389-9080 for returning instructions.
We only ask that you:
1. Give the curriculum an honest try and…
2. Cover the return shipping costs.